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FAQ'S - Sunrizaco


WHERE IS YOUR COMPANY HEADQUARTERS?

We sunrizaco are happily based just outside the great city of Dallas, Texas.

 

HOW DOES SHIPPING WORK?

Sunrizaco works with with partners, global merchants and artisans globally in order to provide you the best prices and the products that will make you smile.  This means that your order is shipped from global areas such as Thailand, Tibet, China, India, etc. via our partnership with USPS.

Because we ship directly from our partners in these countries, your item may take 3-5 weeks to arrive. Typically, after you order your product, a 2-3 day processing occurs before your item is shipped to your door.  We closely monitor all tracking information and will send you a tracking number when available to us. We offer international shipping options too - no matter where you are, you can buy from us!

WHAT IF I NEED TO RETURN SOMETHING?

No worries! We want you as a customer for life.We want to keep you happy and we'll help guide you through the process - we'll send you a prepaid mailer to send the item back.

HOW DO WE CONTACT YOU WITH PRESS INQUIRIES?

Send us an email and we'll get back to you as soon as we can.